A registration hold may be placed on a student's record that will prevent the student from registering until action has been taken to resolve the issue. If students are unable to register using Penn InTouch, it is their responsibility to contact the College Office or other relevant office promptly to determine the cause of the problem and resolve it in a timely manner. Students may see what registration holds, if any, have been placed on their account by reading the messages on the front page of Penn InTouch.
Any of the following circumstances may prevent a student from accessing Penn InTouch and registering for courses:
- A freshman or a first-semester sophomore has not seen their pre-major advisor to discuss registration. The student should make an appointment to do so immediately.
- A second-semester sophomore, a junior or a senior has not declared a major. The student should meet with the pre-major advisor or with an assistant dean for advising in the College Office.
- A student has a past due balance on their student billing account. Contact Student Financial Services.
- Student Health Service does not have up-to-date insurance and immunization records.
Other Types of Registration Holds
- Departmental hold: Certain departments require their majors to meet with a major advisor at points throughout their academic careers. The hold is removed by the department after the student has met with his or her major advisor.
- Judicial hold: A judicial hold is the result of some judicial action or inquiry concerning the student. The student will be barred from registering until the hold is cleared and should contact the Office of Student Conduct for more information.