Referring Students to the Right Resources

  • Refer the student to the Weingarten Learning Resources Center to arrange for help in studying, especially if the student needs help in test preparation methods or in developing test-taking skills.
  • Refer to the Tutoring Center to arrange for a tutor if the student needs help with the content of the course.
  • Refer to Counseling and Psychological Services for help with test anxiety or assessment and support for learning difficulties.

Refer the student to Counseling and Psychological Services (CAPS) for consultation. CAPS can work with students, assign counselors and refer students to groups and outside providers.

Examples: having trouble buying books, working too many hours at a job, inability to resolve financial holds 

  • Refer to Career Services to make an appointment with a counselor who can help the student with the career decision-making process.
  • Call Counseling and Psychological Services (CAPS) for consultation. CAPS can work with students, assign counselors and refer students to groups and outside providers.
  • Refer the student to The Academic/Athletic Coordinator in the Athletics Department (215.898.9479) to alert the relevant coach and arrange for help.
  • Refer to the Weingarten Learning Resources Center to arrange for help with time management and other study skills that emphasize efficient study methods.
  • Refer to the Tutoring Center to discuss various sorts of assistance, including individual tutoring and participation in a special athletic study hall.
  • Refer the student to Student Disabilities Services to discuss what options are available, including referrals for neurological or psycho-educational testing and the possibility accommodations.
  • Refer the student to the Weingarten Learning Resources Center for assignment to a specialist or for suggestions on teaching strategies that would be especially helpful for various forms of learning disabilities.
  • Refer the student to Counseling and Psychological Services to join a group of students dealing with similar challenges, or to get counseling if the disability seems to be causing special difficulties, or for assessment and referral.

Refer student to the Office of the University Chaplain, who can provide resources for students of any faith tradition.

If a student must miss five days or less of class at any point during the semester, he or she should notify the instructor as soon as possible using the Course Absence Report system.

Also see Policies Governing Class Attendance.

If a student misses or anticipates missing more than five days of classes, you or the student should contact the College’s CaseNet group to consult on academic issues related to the student’s behavior. To reach CaseNet, call 215.898.6341 or email col-casenet@groups.sas.upenn.edu.

Examples: stress, procrastination, bereavement, parental divorce, sexual orientation, relationship and/or roommate problems, trouble making friends, parental pressure, eating disorders, depression and anxiety

  • Call Counseling and Psychological Services (CAPS) for consultation. CAPS can work with students, assign counselors and refer students to groups and outside providers.
  • Contact the CaseNet contact in the College Office to consult on academic issues related to the student’s behavior. To reach CaseNet, call 215.898.6341 or email col-casenet@groups.sas.upenn.edu.
  • If the student lives on campus, the student’s House Dean to sort out room or roommate difficulties.
  • Refer student to Student Health Service for evaluation and for access to information about eating disorders, sexual health, and other topics of concern.
  • Contact the CaseNet contact in the College Office to consult on academic issues related to the student’s behavior. To reach CaseNet, call 215.898.6341 or email col-casenet@groups.sas.upenn.edu.
  • Call Counseling and Psychological Services (CAPS) for consultation. CAPS can work with students, assign counselors and refer students to groups and outside providers.
  • Contact the office of Alcohol and Other Drugs (AOD) for a consultation. AOD provides programs that are a confidential option for students who are experiencing negative consequences as a result of their alcohol and other drugs use.
  • Contact the CaseNet contact in the College Office to consult on academic issues related to the student’s behavior. To reach CaseNet, call 215.898.6341 or email col-casenet@groups.sas.upenn.edu.

The student is: disoriented, showing bizarre thinking, having hallucinations or intense or rapidly variable moods, making references to thoughts of harming self or others

Be sure to indicate that you have a matter of some concern or urgency. You may wish to accompany the student to Counseling and Psychological Services.

  • Contact the CaseNet contact in the College Office to consult on academic issues related to the student’s behavior. To reach CaseNet, call 215.898.6341 or email col-casenet@groups.sas.upenn.edu.